Over 10 years we help companies reach their financial and branding goals. Computeseis a values-driven technology agency dedicated.

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Virtual Office based in Ottawa

// what we offer

Your IT Partner for
Software Innovation

Computese is the partner of choice for many small businesses looking upgrade their technology and expand their client base. At Computese, not only we offer cost-effective solutions to address budget constraints related to in-house IT issues but also ensure that our services are delivered by certified technicians. Our commitment is to provide reliable and certified expertise to meet your IT needs efficiently. 

Our dedicated team is committed to supporting businesses in all aspects of technology implementation, maintenance, and optimization.

Our mission is to cut redundancy and costs by bringing professional services directly to you, eliminating the need for heavily in-person staff. We aim to simplify IT for those who don’t need to be IT experts, making professional services more accessible and hassle-free for everyone

No single ‘know-it-all’ can effectively address every IT challenge. We tackle problems with precision by deploying experts in each specific domain. By leveraging the expertise of the most knowledgeable professionals, we will save your valuable time, and also optimize costs.

// support center

Computese IT Specialists
are here for You 24/7

01

For Partners

for partners
02

For Customers

for customers
03

For Startups

for startups
// FAQ

Frequently Asked Questions

How can you ensure the service is affordable?

We offer a complimentary diagnosis and resolution within the initial 15 minutes.

If the issue is resolved during this time, you'll enjoy the service for completely free. Beyond the 15-minute mark, we will provide a rough estimate of the time required for further assistance.

What is the process for building and updating pages and functionalities?

The design is made as a visual aid for you to see the face of your project. Once you agree on the final layout, the functionality behind the visual interface is built. When we work on your site, we deploy a team that works together to ensure your vision not only looks but functions in a manner that you need. Your team typically consists of a Project Manager, a UI/UX Designer, 1-3 Software Engineers, and a QA Technician.

What are the steps in the development phase?

The development phase is where we build your project. First, Computese have weekly check-in meetings to ensure we are on the same page. We may need to discuss functionalities and design updates, and you’ll get a look at where your project is in development. Second, we invite you to look at pages step by step and give us feedback on the look and functionalities, such as if they are fully integrated. Third, once all the pages are built to specs, we go through a testing phase, and towards the end of this phase, we invite you to test your product to ensure that it works and performs as expected. Fourth, it’s time for launch — the day you show the world your site/app. Fifth and last, maintenance is where we improve, update, and fix your site on an ongoing basis.

Will I get a manual so I can make changes and simple edits myself?

This depends on the scope and agreed-upon level of client support, which will be decided before work is begun. However, if you’re ever unsure or have any questions, just reach out to your team and we’ll be ready to help!

My site is down, what do I do?

Contact us immediately, regardless of the time. We will get your site back up and running!

Does Computese provide cloud services?

Yes, we often host our partners’ sites. We offer two cloud vendors depending on the type of site and how architecture your site has. This service includes your live production site, your backup staging site, and one allocated hour of maintenance a month to update plugins regularly. 

How much is your fee for an emergency call?

We offer an affordable rate of $1 per minute, with a potential reduction of 15-30% for our monthly clients

What’s the process to get my product from idea to market?

The process is broken down into three overarching phases. The first phase is discovery, where we learn about your product idea, business goals, industry competitors, and end users. We then move into the design phase, where we follow a user-centered design process to reach a final design. The designs are then handed off to the development team for the third and final phase. They will implement the design through code, make any needed adjustments, and help you launch.

How does Computese calculate hours needed for an update/fix?
Depending on the type of update/fix, we:
  • Implement the update on your staging site.
  • Test to ensure that the fix works as expected.
  • Update and verify the update on mobile.
  • Push the update(s) live.
  • Test again on live environment.
An update typically involves your Project Manager, a Software Developer, and a QA technician.
What are the steps in getting my site built?

We handle many different types of projects, and the stages will depend on what your needs are: simple updates, redesigns, “I have an idea but I’m not sure how to get it done,” and “I know exactly what I want.”

  • Discovery workshop (Typically 2-8 hrs)
  • Design (Typically 1-2 weeks)
  • Development (Typically 1- 4 weeks)
  • QA testing (1-2 weeks)
How long will it take to create my website/app?

The timeline varies depending on the project and scope. The best way to find this out is simply to talk to us!

What results can I expect from using your services?

Our mission is to not only design and develop beautiful digital products for your team but to also meet and exceed your business goals.

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active Clients
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projects done
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team advisors
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Glorious Years
// technology index

Improve and Innovate
with the Tech Trends

“We specialize in harnessing the power of big data analytics, web development, and cloud transformation to deliver innovative solutions for our clients. Our approach includes centralized management strategies, ensuring seamless integration and optimization across diverse tech domains, propelling them towards sustained success in a rapidly evolving digital landscape.

Big DATA & BI 80%
web development 90%
CLOUD TRANSFORMATION 85%
Centralized Management 95%
software solutions company in canada - computese