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Information technology blog, page 13

Guides and explainers on web development, custom software, hosting, SEO, IT support, security, integrations, cloud, data and AI, each checked against the sources it lists.

Custom software19 min read

Automation testing trends in 2026: what changed since 2024

Where test automation stands in 2026: shift-left CI, Playwright, Cypress and Selenium, contract, visual, accessibility and AI testing, and what to adopt now.

Updated

AI & automation16 min read

What is NotebookLM (now Gemini Notebook) and how to use it for work

NotebookLM, now Gemini Notebook, is Google's AI research tool that answers only from sources you add, with citations. How it works and how to use it at work.

Updated

AI & automation15 min read

Google Gemini explained: models, the 59.4% MMMU score and business use

Google Gemini is Google DeepMind's family of multimodal AI models. What each version added, what its 59.4% MMMU score meant and how businesses use it.

Updated

AI & automation19 min read

AI frameworks comparison 2026: PyTorch, TensorFlow, JAX, LangChain and more

PyTorch, TensorFlow, JAX, scikit-learn, Transformers, ONNX Runtime, vLLM, llama.cpp, LangChain and agent SDKs compared by purpose, language and maturity.

Updated

AI & automation16 min read

GPT-4 Turbo explained: specs, GPT-4o comparison and the October 2026 shutdown

GPT-4 Turbo, OpenAI's 128K-context GPT-4 from November 2023, shuts down in the API on October 23, 2026. How it compares with GPT-4o and how to migrate.

Updated

IT support15 min read

What is an IT help desk? Tiers, tickets, ITIL basics and metrics

An IT help desk is the single point of contact for IT problems and requests. How it works: support tiers, the ticket lifecycle, ITIL basics and metrics.

Updated

IT support16 min read

Outsourced help desk support for remote teams: devices, identity and SLAs

How an outsourced help desk supports remote and hybrid staff: cloud device management, safe remote sessions, verified resets, the agreement and the metrics.

Updated

IT support16 min read

What is IT support? Scope, service models and what a small business needs

IT support keeps a business's devices, accounts, email, network and data working and secure. What it covers, how it is delivered and which model fits.

Updated

IT support18 min read

IT helpdesk outsourcing: 5 benefits, their trade-offs and best practices

IT helpdesk outsourcing buys longer hours, broader skills, predictable cost and capacity, at a price in context and control. How to decide, price and run it.

Updated

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