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Information technology blog, page 14

Guides and explainers on web development, custom software, hosting, SEO, IT support, security, integrations, cloud, data and AI, each checked against the sources it lists.

IT support16 min read

What is IT support? Scope, service models and what a small business needs

IT support keeps a business's devices, accounts, email, network and data working and secure. What it covers, how it is delivered and which model fits.

Updated

IT support18 min read

IT helpdesk outsourcing: 5 benefits, their trade-offs and best practices

IT helpdesk outsourcing buys longer hours, broader skills, predictable cost and capacity, at a price in context and control. How to decide, price and run it.

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IT support17 min read

IT support specialist in 2026: duties, skills, certifications and pay

What an IT support specialist does at each support tier, the skills and tools the job needs, which certifications count and what the job pays.

Updated

Data18 min read

Building data analytics software: architecture, build vs buy and delivery

How to build data analytics software: ingestion, a warehouse or lakehouse, tested models, a semantic layer, secure embedded dashboards and APIs, in stages.

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Web development18 min read

How to make a website WCAG compliant: the WCAG 2.2 AA process

Make a website WCAG compliant: target WCAG 2.2 AA, audit a sample with W3C's WCAG-EM, fix and retest, publish a statement and keep every release passing.

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Integrations19 min read

Enterprise API development in 2026: API-first design, security and AI agents

How enterprise APIs are built and run in 2026: API-first contracts, REST, GraphQL or gRPC, versioning, gateways, OWASP API security and AI agents over MCP.

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Web development17 min read

The future of e-commerce: AI shopping, agentic checkout and what to do in 2026

Where e-commerce is heading in 2026: AI shopping in search, agentic checkout, product feeds, video commerce, payment rules and what a store should do now.

Updated

SEO15 min read

YouTube SEO: how to optimize your videos for YouTube and Google Search

Optimize YouTube videos with accurate titles, descriptions, thumbnails and chapters, earn watch time, and give Google a watch page with VideoObject markup.

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SEO15 min read

AI-generated content in SEO: how to use it without a Google penalty

Google does not penalize content for being AI-generated; it acts on low-value pages made at scale to rank. What its rules say, and a workflow within them.

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SEO20 min read

SEO tips for websites: a 14-point checklist to help you rank higher

Practical SEO tips for websites, ordered by impact: indexing first, then titles, content, Core Web Vitals and structured data, each with a way to check it.

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