Running everyday IT for a growing team: help desks, devices, accounts, remote work and the processes that keep people working.
The service behind this topic: IT support
Security19 min read
Secure your phone and laptop with a strong screen lock, theft protection, encryption, automatic updates, tight app permissions, passkeys and a carrier lock.
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IT support16 min read
Measure first, then move the router, pick the right band and channel, update firmware, and add a wired access point or mesh node where one router cannot reach.
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Hosting16 min read
Plan backups in six steps: list where data lives, set RPO and RTO, choose backup types, follow the 3-2-1 rule, set retention and test restores.
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Security15 min read
Set up a new router securely: pick a supported model, change the admin password, update firmware, use WPA3, and turn off WPS, UPnP and remote access.
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IT support18 min read
Clean a desktop or laptop without damaging it: power off, discharge static, use canned air and 70% isopropyl alcohol, and avoid the cleaners that harm it.
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IT support17 min read
Optimize PC performance in Windows 11 step by step: power mode, startup and background apps, Storage Sense, visual effects, virtual memory and Game Mode.
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Security17 min read
Set up a VPN with a provider's app or the built-in client on Windows 11, Mac, iPhone and Android, on a home router, and for small business remote access.
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IT support16 min read
A slow computer is short of memory, disk speed, free space, cooling or processor time. Here are the nine usual causes and how to confirm each one.
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Security16 min read
Use social media safely: protect the sign-in with a passkey or two-step verification, set privacy on each platform, spot scams and recover a hacked account.
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IT support12 min read
Speed up a slow Windows 11 PC in about 15 minutes: restart properly, install updates, cut startup apps, free disk space, tame the browser and scan for malware.
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