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Running everyday IT for a growing team: help desks, devices, accounts, remote work and the processes that keep people working.

The service behind this topic: IT support

IT support18 min read

How to set up a virtual machine on your PC: Windows, Mac and Linux

Set up a virtual machine on Windows 11, a Mac or Linux: turn on VT-x or AMD-V, pick a hypervisor, size CPU, RAM and disk, then install from an ISO.

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IT support19 min read

Remote IT support tools: the 10 essentials and how to secure them

The ten tools remote IT support runs on, by job: remote access, RMM, ticketing, MDM, MFA, passwords, docs, EDR, backup and monitoring, and how to secure each.

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IT support16 min read

Tips to extend laptop battery life, on each charge and for years

Make a laptop battery last longer per charge and for more years: power settings, charge limits, heat, and battery health checks on Windows and Mac.

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Security17 min read

How to secure your home network: harden the router and devices you already have

Secure the home network you already run: list every device, update or replace the router, switch off risky features, filter DNS and isolate smart devices.

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IT support16 min read

How to install Linux on your computer, step by step

Install Linux step by step: choose a distribution, make a bootable USB stick, try it live, then install it alongside Windows or replace it, and update.

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IT support15 min read

How to set up dual monitors on a PC: ports, cables and Windows 11 settings

Set up two monitors on a Windows PC or laptop: check the video outputs, pick the right cables, then extend, arrange and tune both screens in Windows 11.

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IT support16 min read

How to recover deleted files in Windows 11 and 10, step by step

Recover deleted files in Windows: check the Recycle Bin, OneDrive, File History and backups, then Windows File Recovery. System Restore will not help.

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IT support17 min read

Upgrade your PC for better performance: SSD, RAM, or replace it

Find the part that limits your PC, then fix only that: an SSD, more RAM, cooling or firmware. Replace the PC when its hardware cannot run Windows 11.

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IT support19 min read

How to troubleshoot common PC problems in Windows 11: a method and fixes

Troubleshoot a Windows PC in order: find what changed, rule out the simple causes, then fix no boot, blue screens, no internet, no sound and failed updates.

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IT support16 min read

How to set up Windows 11 on a new computer, step by step

Set up a new Windows 11 PC: the setup screens, Microsoft or local account, updates and drivers, encryption, backup and the apps worth removing.

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